Definitions
- Data Controller = Vega Training SRL
- User = Any person accessing or intending to purchase services or products on the marketplace
- Customer = Any User who completes a purchase on the marketplace
Scope
The products and services offered on the Vega Training marketplace consist exclusively of digital content, training products, remote labs, and certification exam vouchers. No physical goods are sold.
Purchase Procedure
Each submitted order constitutes an offer to purchase the selected products and services. Orders are subject to availability and the sole discretion of the Data Controller.
The User must select the products, review the order summary, and complete the checkout. The order is finalized only upon receipt of the Order Confirmation email.
The Data Controller reserves the right to reject any order by notifying the User of the unavailability of one or more products within 20 days. In such cases, a refund of the paid amount will be issued.
Payment Methods
Vega Training accepts the following payment methods:
- PayPal
- Credit Cards
- Bank Transfer
Transactions are processed by third-party platforms. Vega Training never accesses or stores payment data.
Product Availability
Prices, descriptions, and product availability may change without prior notice. Descriptions are for informational purposes only.
Order Fulfillment
Orders are processed within the timeframe specified in the Order Confirmation, subject to product availability.
Vega Training shall not be liable for any delays caused by unforeseen events or third-party actions.
Service Provided “As Is”
Services are provided “as is” without any express or implied warranties. Vega Training is solely responsible for its proprietary content. Any third-party content remains the responsibility of the respective vendors.
Warranty
Customers who qualify as consumers are entitled to a statutory warranty of 24 months, provided defects are reported within 2 months of discovery.
Right of Withdrawal – Digital Content
In compliance with EU Directive 2019/770 and Article 59 of the Italian Consumer Code:
The right of withdrawal does not apply once digital content has been delivered or made accessible, subject to the Customer’s explicit consent and acknowledgment of losing the withdrawal right.
Excluded from the right of withdrawal:
- Video Courses
- Remote Labs
- Ebooks and digital content
- Certification Exam Vouchers and activated services
Where applicable, withdrawal may be exercised within 14 days from the contract date via written notice.
Service Interruptions
Vega Training shall not be liable for service interruptions due to power failures, network issues, governmental actions, or force majeure events.
Service disruptions caused by third-party vendors are not attributable to Vega Training.
Limitation of Liability
Any compensation claims shall be strictly limited to the amount paid for the purchased service. No further damages or claims may be requested.
Resale and Use of Services
Customers are prohibited from reproducing, copying, reselling, or exploiting the materials without express written consent.
Confidentiality and Non-Competition
Training materials are for exclusive personal or corporate use. The Customer agrees not to share, distribute, record, or modify the materials, nor to organize courses or seminars based on Vega Training content that compete directly or indirectly with Vega Training’s business.
Copyright
All trademarks, digital content, and materials remain the exclusive property of Vega Training or their respective vendors and are protected by applicable copyright laws.
Privacy
Personal data is processed in compliance with the EU Regulation 2016/679 (GDPR). Full details are available in our Privacy Policy at:
👉 https://www.vegatraining.eu/privacy/
Dispute Resolution and Jurisdiction
Any disputes shall first be submitted to mediation at the Arbitration Chamber located at Vega Training’s registered office.
If mediation fails, the competent court shall be the court of Vega Training’s registered office, unless mandatory provisions grant jurisdiction to the consumer’s court.
This agreement is governed by Italian law.
Terms and Conditions – Enrollment in Live Instructor-led Courses
1. Purpose and Scope
These terms regulate the online sale of professional technical courses delivered live with an instructor (online or in classroom), designed for professional upskilling and not aimed at general consumers.
The student is not considered a consumer under consumer protection laws, except for rules applicable to distance contracts.
2. Contract Conclusion
The contract is finalized upon full payment. Enrollment grants access to the course according to the official schedule published on the website or as communicated during the commercial consultation.
3. Payment Terms
The course fee must be paid in full and upfront at the time of enrollment.
Failure to pay results in automatic cancellation of the enrollment.
The course fee does not include certification exam costs, unless otherwise specified.
4. Right of Withdrawal (EU Distance Contracts Directive)
The participant may withdraw from the contract within 14 days from the enrollment date if the course has not yet started, by sending a written notice via email to [email protected].
In case of valid withdrawal:
✅ Full refund of the amount paid
✅ No penalty or retention
Once the course has started, withdrawal is no longer possible and the participant is required to pay the full fee.
No refund will be issued for missed attendance.
5. Course Execution and Obligations
The course will start according to the official schedule or the schedule communicated during the commercial consultation.
The course runs only if at least one participant is present. If no participant connects, the session will be considered delivered.
The participant agrees to:
- Keep the webcam on during the sessions
- Ensure the technical setup and internet connection are suitable
- Not record or share the content in any form
- Use the training materials only for personal study purposes
Any software installations required for the course are the responsibility of the participant.
The instructor may access the participant’s desktop only with prior consent and strictly for training purposes.
6. Liability Limitation
Vega Training is only liable for refunding the paid amount if the course is canceled.
Vega Training is not liable for:
- Technical failures on the participant’s side
- Data loss on the participant’s device
7. Intellectual Property
All course materials are protected by copyright and remain the exclusive property of Vega Training or its partners.
Reproduction, distribution, or commercial use is strictly prohibited.
8. Privacy
Personal data is processed in compliance with the EU GDPR Regulation (EU 2016/679).
Full privacy policy available at: 👉 https://www.vegatraining.eu/privacy/
9. Governing Law and Jurisdiction
This contract is governed by Italian law.
Any disputes shall be subject to the exclusive jurisdiction of the Court of Brindisi (Italy).