Descrizione
Microsoft Official Courses On-Demand (MOC) rappresenta l’offerta formativa ufficiale Microsoft in modalità e-learning. Tutti i corsi MOC on-demand sono preparati da professionisti di livello internazionale per rispondere a pieno alle esigenze di raggiungimento della certificazione corrispondente e alla produttività aziendale. Il materiale didattico è di tipo multimediale: Video, Testo e Immagini composti secondo le ultime tecniche di auto apprendimento tipiche dei corsi in self-study online. Tutti i corsi sono corredati da Laboratori Remoti Online e Test di verifica per la preparazione all’esame di riferimento. È possibile acquistare assieme al corso anche il libro ufficiale per completare il kit di formazione. Questi prodotti formativi si prestano in modo ottimale anche al supporto della normale attività di training classica in aula o a distanza e in video presenza tempo reale.
Intro Corso:
This course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. These skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them.
Obiettivi Corso:
After completing this course, students will be able to:
- Describe the processes for planning and using a Windows 10 troubleshooting methodology.
- Troubleshoot startup issues and operating system services on a Windows 10 device.
- Resolve issues that pertain to hardware devices and device drivers.
- Troubleshoot Windows 10 devices remotely.
- Troubleshoot issues that pertain to network connectivity.
- Troubleshoot client-configuration failures and issues with application of Group Policy Objects (GPOs).
- Troubleshoot issues related to user settings.
- Troubleshoot remote-connectivity issues.
- Resolve issues that pertain to accessing resources from devices that are domain-joined.
- Resolve issues that pertain to accessing resources from devices that are not domain-joined.
- Troubleshoot issues that pertain to application installation and operation.
- Maintain a device that is running Windows 10.
- Recover a device that is running Windows 10.
Target:
The primary audience for this course is the Enterprise Desktop Support Technician (EDST), who provides Tier 2 support to users running Windows 10 personal computers (PCs) and devices in medium to large enterprise organizations, within a Windows domain environment. EDSTs focus on a broad range of technical issues for Windows operating systems (OSs), devices, cloud services, applications, networking, and hardware support. In the overarching scenario, if an enterprise offers the service, the EDST is asked to support it.
Prerequisiti:
Before attending this course, students must have:
- Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
- Microsoft Active Directory Domain Services (AD DS) principles.
- Understanding of the Public Key Infrastructure (PKI) components.
- Windows Server 2016 fundamentals.
Recensioni
Ancora non ci sono recensioni.